Free Return and Warranty – FURNGO

90-Day Free Return and Up to 5 year Warranty

90 days free trail for all chairs. Return and Warranty time can be summaried as follow:

 Product Type
Free Return  Warranty
Clatina & Ekstere Chairs 90 days 5 years
Clatina Chair Accessories 90 days 1 year
Clatina Office Supplies 90 days 1 year
Klasika & Novigo & Artos 90 days 3 years
Others 90 days 1 year
FMCG  90 days

NOTE: Some fragile products, gift product or FMCG (Fast Moving Customer Goods) only have 7 days for trial and warranty.

Other return tips you should pay attention to:

  * Aesthetic defects and damage due to misuse of the chair are not covered.

  * Submit a warranty claim via our Warranty Registration with attached image/video to point out the defective area.

  * Furngo reserves the final right to determine if a benefit under the warranty can be claimed.

  * Warranty are different from items to items. You can download the warranty under the Warranty Part in each product description. Or you can contact our customer service at to request a warranty.

You can also view the detailed warranty at Warranty part under each product page. Feel free to get in touch with us if you have any questions.

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