Free Return and Warranty
90-Day Free Return and Up to 5 year Warranty
90 days free trail for all chairs. Return and Warranty time can be summaried as follow:
|
Product Type
|
Free Return | Warranty |
| Clatina & Ekstere Chairs | 90 days | 5 years |
| Clatina Chair Accessories | 90 days | 1 year |
| Clatina Office Supplies | 90 days | 1 year |
| Klasika & Novigo & Artos | 90 days | 3 years |
| Others | 90 days | 1 year |
| FMCG | 90 days |
NOTE: Some fragile products, gift product or FMCG (Fast Moving Customer Goods) only have 7 days for trial and warranty.
Other return tips you should pay attention to:
* Aesthetic defects and damage due to misuse of the chair are not covered.
* Submit a warranty claim via our Warranty Registration with attached image/video to point out the defective area.
* Furngo reserves the final right to determine if a benefit under the warranty can be claimed.
* Warranty are different from items to items. You can download the warranty under the Warranty Part in each product description. Or you can contact our customer service at cs@furngo.com to request a warranty.
You can also view the detailed warranty at Warranty part under each product page. Feel free to get in touch with us if you have any questions.
