90-Day Free Return and Up to 5 year Warranty
90 days free trail for all chairs. Return and Warranty time can be summaried as follow:
|Clatina & Ekstere Chairs||90 days||5 years|
|Clatina Chair Accessories||90 days||1 year|
|Clatina Office Supplies||90 days||1 year|
|Klasika & Novigo & Artos||90 days||3 years|
|Others||90 days||1 year|
NOTE: Some fragile products, gift product or FMCG (Fast Moving Customer Goods) only have 7 days for trial and warranty.
Other return tips you should pay attention to:
* Aesthetic defects and damage due to misuse of the chair are not covered.
* Submit a warranty claim via our Warranty Registration with attached image/video to point out the defective area.
* Furngo reserves the final right to determine if a benefit under the warranty can be claimed.
* Warranty are different from items to items. You can download the warranty under the Warranty Part in each product description. Or you can contact our customer service at firstname.lastname@example.org to request a warranty.
You can also view the detailed warranty at Warranty part under each product page. Feel free to get in touch with us if you have any questions.